The Palm Beach Police Department is urging residents and visitors to stay alert for scams involving the ParkMobile web and mobile app.
The department in a Monday afternoon alert said it had received reports of individuals searching online for ParkMobile apps and unknowingly clicking on scam websites posing as official sites.
These sites “will actively attempt to steal your information and money,” the department said. As part of its alert, the department shared shared useful safety tips for residents and visitors. They include:
● Use the App Store (iOS) or Google Play (Android) to search for and locate the ParkMobile App.
● If a site looks suspicious in any way, do not use it. Check the URL for the website to make sure it is the app you are trying to use. For example, if you are trying to use “ParkMobile” and the URL you see is https://park-space.xyz, that could be a fraudulent link. The ParkMobile web app URL should always start with app.parkmobile.io. If you have concerns, close your browser and go directly into the ParkMobile app or the parkmobile.io website. ● The ParkMobile website and a texting number for ParkMobile are listed on all the Town’s ParkMobile signs.
● Palm Beach ParkMobile signs do NOT have QR codes. If you see something suspicious around the meter, report it to the police. If you notice a QR code sticker on the sign, you should report it to the police so they can immediately investigate.
● Constantly monitor your credit cards and bank accounts to ensure you recognize all the charges being made. It is good practice to frequently check the charges and transactions on your credit card and bank statements. If you see something unusual, report it.
If individuals become victims of a scam or fraud or need help with parking issues, they are asked to contact the Palm Beach Police Department at 561-838-5454.
More resources can be found at Park in Palm Beach and Park Mobile ― Protect Yourself from Scammers.




